In our latest case study we see how one company transformed their London travel.
For one large blue chip company based in the North West, with over 500 staff and a growing national presence, frequent business travel to and from London is essential. Whether it’s board meetings, industry conferences, client presentations, or awards evenings, teams of 4–5 employees regularly make the journey south from Liverpool.
Until recently, their default travel method was rail. For years, teams would board the train to London – assuming it to be the most practical and cost-effective option. However, delays, cancellations, overcrowded carriages, and the general unpredictability of the rail network became a major operational issue, not to mention a logistical and financial strain on the business.
The Breaking Point
The real turning point came after a series of weekend events in London, including key industry award evenings and client hospitality functions. These often required Sunday travel, which quickly turned into a nightmare.
As the company’s Operations Manager explained:
“Every time we had a weekend event in London, particularly a Sunday, we were dealing with reduced services, cancelled trains, staff being stuck halfway, or forced to pay for last-minute hotel stays. It became an operational and wellbeing issue for our team. We were throwing over £1,000 per group on unreliable travel.”
With a standard group journey for five staff costing more than £1,000 by train (before the additional cost of taxis, and disruption-related expenses), the company began to look for alternatives. At first, they assumed private chauffeur services would be far too expensive – something only viable for senior execs or one-off VIP trips.
Enter Pelorus Chauffeurs
After initial conversations and a detailed quote, the business realised something surprising. Not only could Pelorus Chauffeurs match the convenience and flexibility they needed, but they could also provide a significantly more cost-effective solution for team travel.
By transporting teams of four or five in a single luxury vehicle. Pelorus offered a service that was more reliable, more comfortable, and ultimately more affordable than their previous train-based setup.
Pelorus Chauffeurs provided:
• Door-to-door travel with no delays or cancellations
• Early starts or late-night returns without additional charges or inconvenience
• A consistent, professional driver for repeat journeys
• Onboard Wi-Fi, charging ports, and a quiet environment for work or rest
• Full flexibility for route or schedule changes
The Result: A Game-Changer
Since adopting Pelorus as their trusted London travel partner, the company hasn’t looked back. Every London trip—be it for business meetings or black-tie events – is now handled with professionalism and precision. Drivers arrive early, adapt to changes in itinerary, and provide a seamless experience for all team members.
“It’s not just about the cost saving – it’s about the dependability. We no longer worry about missed meetings or late arrivals. We know our teams will arrive, refreshed and ready, every time.”
Wider Business Benefits
The switch has had a much bigger impact than just improved travel logistics:
• Higher staff retention: Employees feel valued, safe, and supported, especially when travelling late or early
• Stronger client trust: Punctuality has improved significantly, giving clients confidence in every meeting
• Increased productivity: Travel time can now be used for preparation, discussion, or even downtime—something impossible on an unreliable train
The business now uses Pelorus Chauffeurs for all their UK-wide business travel needs. Whether it’s a planned board trip to London, an awards evening in Birmingham, or a last-minute client meeting in Manchester, they rely on the Pelorus team for a smooth and stress-free journey.
“Pelorus has become a vital extension of our operations team. They’re not just a supplier – they’re a trusted partner.”
Find out how Pelorus Chauffeurs can transform your business travel. Get a quote today at www.peloruschauffeurs.com.
